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|Posted on November 24, 2012 at 11:54 AM|
Recently I have been thinking about customer service and how it is so important in professional relationships with clients. I think one of the most important areas of customer service that various professionals forget about is the element of rapport.
I have had two encounters with physicians that left me feeling like I had no support dealing with my concerns and challanges. These two professionals seemed to forget that meaningful human interaction can be one of the best healing modalities available to them!