Rebecca Hufford
Hypnotherapy, NLP, Transitional and Transactional Coaching,
Blog
Customer service and rapport
Posted on November 24, 2012 at 11:54 AM |
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Recently I have been thinking about customer service and how it is so important in professional relationships with clients. I think one of the most important areas of customer service that various professionals forget about is the element of rapport. I have had two encounters with physicians that left me feeling like I had no support dealing with my concerns and challanges. These two professionals seemed to forget that meaningful human interaction can be one of the best healing modalities available to them! |
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